The advances in information technology, such as barcode scanners, Smartphones, and tablet devices, have enhanced the traveler's experiences. In particular, travelers can research the destination or a tour operator by using desktop computers, Smartphones, and/or tablet devices. Therefore, it is worthwhile to briefly survey the effect of the new technologies on the traveler's experiences.
1. Smartphones Are Everywhere
Although a few companies, like Above Zest (read "Why Above Zest Is Really Above Zest" for details), has adopted mobile Apps into their system, it facilitates the traveler's interactions with the company. For example, travelers can reserve their ticket via Smartphones (read "Trip Reservations Via Mobile or Tablet App Matters" for details).
2. Barcode Scanners Are Productive
If effectively utilized by a tour operator (Read "10 Criteria For Selecting the Best Tour Operator" for details), barcode scanners can speed up the process of travelers handling and on trip activity managements. For instance, Above Zest assigns a unique QR barcode to any traveler on a trip. The barcode is printed on the traveler's wrist bands and is used for a faster entry to extra trip activities and emergency managements. Likewise, travelers can scan the QR barcode by using a Smartphone to view their hotel, tour lead, and other trip info instantly.
3. Social Site Adds More Fun
Can you imagine how exciting and memorable your trip will be if you know who else (of your close friends or connections) is coming to your trip? To offer such a service, a tour operator may need to be integrated with a social site. That is how the Above Zest "Who Else Is Coming" service works (read "Who Else Is Coming To My Trip" for details).
4. Tablet Devices Are Handy
Being as convenient as a Smartphone, a tablet device, like an iPad, can improve the traveler's experience from tour operator services. For example, Above Zest allows its VIP customers to cancel their trip via a tablet device (read "Trip Cancellations: Above Zest Will Make It Easy For You" for details).
5. Roommate Matching Is Great
This option alone highlights the key role of advance technologies in bringing people together. Whether you share your hotel room with your best friend, family members, or a same gender traveler, the ability of the tour operator to match you with your ideal roommate matters. In fact, it is one of the distinct features of the Above Zest tour operator. Specifically, while reserving your ticket, you can pick and choose your ideal roommate choice (read "Above Zest Tour: Flexible Options For Roommate Selections" for details).
Long story short, walking through the possibilities created by information technology will guide us toward a new direction. It is a direction that many forerunners, like the Above Zest Company, in tourism and travel industry pursue in the upcoming years. As a result, you need to include them into your consideration when picking your next tour operator.